Triple-I provides superior technical capabilities for solving each client’s needs. Our technical qualifications cover a wide range of solutions including custom software development, co-sourced IT helpdesk, process improvement, project management and data warehouse development. Here are a few of our technical qualifications:

Microsoft Gold Certified Partner.  Being a Gold Certified Partner represents the highest level of competence and expertise with Microsoft technologies and provides us with the closest working relationship with Microsoft. Triple-I is currently certified in these competency areas.

• Advanced Infrastructure Solutions Competency (Active Directory, Storage Solutions, Systems Management, Windows Desktop Deployment)
• Data Management Solutions Competency  (implementing solutions in database management)
• ISV/Software Solutions Competency (proven competency in developing and marketing packaged software solutions based on Microsoft technologies / verified through 3rd party application certification)

CMMI.  Capability Maturity Model® Integration (CMMI) is a process improvement approach that provides organizations with the essential elements of effective processes. It can be used to guide process improvement across a project, a division, or an entire organization. CMMI helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.

Software Development

• Software Development Lifecycle Models (Waterfall, Spiral, RUP, Agile, and Extreme)
• Broad programming 
  • .NET, ASP.NET, VB.NET, and C#
  • Java, JavaScript, XML, DHTML, HTML, JSP, php, Perl
• Data warehouse/data mart/data store analysis and system design (Oracle, SQL, Sybase, DB2, and MySQL)
• Designing and developing custom Microsoft SharePoint solutions
• Developing, deploying and using CRM OnDemand applications (I.e. Oracle/Siebel CRM OnDemand)
• Graphic and web design (Photoshop, Illustrator, CAD, Macromedia Dreamweaver, Fireworks, Flash 8 Blackboard, Appian

IT Helpdesk Support 

• Tiers 1, 2, 3 and 4; Desktop, Server, and Active Directory

Daptiv PPM 

• Implementing and supporting Daptiv Project Portfolio Management software